Delivery
Where we deliver
We deliver across Australia. Some large or heavy items have limits set by the warehouse that ships them. Your cart checks every item against your suburb and postcode, and checkout checks again before payment.
Delivery limits by item type
- Most items
- Delivered Australia-wide.
- Beds, cat beds and dog food
- Not delivered to remote areas, including some suburbs that share a postcode with a deliverable town.
- Cat trees and playpens
- Delivered to metro postcodes in Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth and Hobart.
- Cat litter
- Not delivered to offshore islands.
Shipping costs
Each warehouse ships separately and charges its own rate. Your cart shows both before checkout.
- Melbourne warehouse
- $9.95 metro, $14.95 regional, $24.95 remote. Large items add $24 metro or $39 regional each.
- Sydney warehouse
- $8.95, free when its items total $79 or more.